An empty waiting room is a financial disaster waiting to happen!
Maintaining a constant flow of patients or customers is the lifeblood of your operation. But, attempting to avoid no-shows, last-minute cancellations, and mistaken appointment dates and times can be a constant thorn in your side.
Could there be something wrong with the way people communicate with you through your website?
Website Phone No.
Having a phone number on your website might not always yield the desired results. Visitors may overlook it, especially if it’s not prominently displayed. They might lack a pen or paper to jot it down, or be in a noisy environment where making a call is impractical.
Additionally, some people prefer not to engage over the phone for various reasons.
By considering these factors, we can help you optimize your website for a better user experience.
Website email
Some sites do not give visitors access to their email address. And when they do, it can lead to lengthy exchanges and delays as visitors compose their message. It’s not always the most efficient way to connect
Website Contact Form
Contact forms require visitors to carefully craft their message, specify their needs, and wait for responses. Without confirmation of delivery, they may feel uncertain.
Plus, the back-and-forth can be frustrating. It’s not always the most user-friendly experience.
So, what's the solution?
Use a state-of-the-art rock-solid appointment booking app backed by artificial intelligence.
And we have just the one.
Meet AppointSure AI appointment booking app
AppointSure AI is for medical and healthcare clinics, beauty and nail salons, real estate agents… Just about any local business that relies on patients or customers booking appointments for its survival.
How it works, in simple terms - 01
The words “Book an Appointment” will appear in a non-obtrusive but attention-getting manner near the bottom corner of your website. Clicking on it will launch the application.
How it works - 02
After filling in their name and contact details, the patient/customer making the booking can select the service desired (if more than one), the service-provider (doctor, chiropractor, beautician, etc., if more than one.)
They can also specify the desired date and select from among the available times.
Once everything is ready, they make the booking.
How it works - 03
An email notification with all the booking details is sent immediately to the person who made the booking
It will also contain a link to make it easier to cancel or re-schedule..
Reminders will also be sent automatically as the appointment date draws near for a final confirmation.
(This requires the use of an external enhanced email delivery service which we can set up for you.)
How it works - 04
A notification with all the pertinent details will appear in your AppointSure dashboard on your website.
With this dashboard, you can perform a variety of tasks, including reviewing all appointments and cancelling or modifying a booking due to sudden unforeseen circumstances on your side (and email notification will go to the patient/customer).
The dashboard is also used in advance to list your services, service-providers, available dates/times, etc.
How it works - 05
You can also elect to have a brief SMS text notification go automatically to the person who made the booking, in addition to an email being sent.
And like email notifications, a reminder SMS text message will be sent as the time of the appointment draws near.
(This requires the use of a SMS text messaging gateway which we can set up for you. See the FAQ section below to understand what this gateway is.)
How it works - 06
You may also choose to ask for payment upfront at the time of booking. This can be a full payment or partial payment.
All of this is can be processed through your PayPal account.
(If you are unfamiliar with PayPal, please read the explanation in the FAQ section below.)
Want to See a Demo?
We have demo ready for you installed on a barebones WordPress installation using a simple generic theme. Click on the logo below and you will get a basic idea of how the AppinteSure AI works from the visitor’s point of view.
Pricing
Pricing is based on how you wish to engage with the AppointSure app. Do simply want to purchase it and then we turn it over to you and you take it from there? Would you like us to install it and then set it up, based on a questionnaire we will send to you? Perhaps you may also wish to retain us to make changes and adjustments as they arise.
App Turn-over
As Is- Latest version of booking app’s WordPress plugin made available
- Training videos for use on WordPress site included
- Basic support
Install, set-up & test
Deployment- Installation, setup, and testing on WordPress site, based on questionnaire responses
- Training videos for use on WordPress site included
- Full account setup and testing with MailGun enhanced email delivery platform
- General post-installation support included.
Monitor your dashboard weekly
On-going- Available as an optional extension to the “Deployment” offering (left)
- Check and test dashboard functionality each week.
- Fix any malfunctions
- Implement requests for adjustments and tweaking (where technically possible)
- Offer recommendations for improvements
SMS Texting
Gateway- Full account setup and testing with Vonage SMS text messaging platform
- Turn over of account with complete login details
- Includes 1 month of monitoring to ensure proper functioning
.
Want to Get Started or Connect with Us?
Are you ready to get started? Or maybe you have some questions or need more details. Use one of the ways below to contact us and we will respond as soon as possible.
CONTACT US
Use our Contact Form by clicking here:
EMAIL US
outreach@appointsurebooking.app
PHONE US
855.934.1996 (toll free)
FAQ
Here are answers to some frequently asked questions. If the answer to the question you may have does not appear hear, please ask it using our Contact Form above.
What do you need from us to get started?
If you are asking us to simply install the app, then aside from the initial payment, we would require the log-in details for your website.
If you are asking us to install and then setup the app, in addition to receiving the initial payment and your website log-in details, we would need details on how you operate. You would convey these details to us by responding to a questionnaire we will send you.
We realize that your login details are extremely sensitive information and will provide a means for you to easily and securely convey them to us through blockchain encryption.
If we require the patient/customer to pay us when booking, how would they do that?
You would have them to pay to your PayPal account. The patient/customer does not have to worry if they do not have a PayPal account. They can pay with their credit/debit card through PayPal without an account.
How long after signing up will the app be working?
As long you respond to our questionnaire in a timely manner, we typically require one week for set up and testing . If you are in a hurry, please contact us and we might be able to expedite the process.
What is PayPal?
PayPal is an American company established in December 1998. While undergoing a few name changes, it has grown to become a highly-reputed and extremely-popular payment processor for internet money transfers, trusted by millions of consumers and businesses in more than 200 countries around the world. At one time, it was a subsidiary of eBay but has since spun off as a separate publicly-traded company, Even if you have never heard of PayPal, chances are that one of your family members, friends, or business associates has an account. Currently, it has over 431 million active users.
What about training?
We would provide you with 7 very informative and easy-to-understand training videos that walk you through all the sections of the app.
Even if you hire us to install and setup the app, we would still provide the training videos to you.
Can you set up a PayPal account for us?
Unfortunately, they will not allow us. PayPal is very strong on security and one of their steadfast requirements is that only the intended account holder themself can register and setup the new account.
They have extremely sophisticated security measures in place to detect the location of the person attempting to setup a new account. If that person is not in the general location of the address they are trying to register, PayPal will block them.
We can, however, give you guidance on how to register and setup a new account.
Also, please keep in mind that a PayPal account can be very useful to have beyond using it for accepting payments from patients/customers for bookings.
What is an enhanced email delivery service?
An external enhanced email delivery service, often referred to in the industry as an email smtp service, helps businesses and websites send emails, either individually or in bulk, more efficiently and reliably. We use a top provider in the industry called MailGun.com. With MailGun, you can send a large number of emails before needing to pay, and their charges are very affordable.
We’ll set up an account with them for you, making email sending from your AppointSure AI booking app on your website hassle-free!
For payment, does my patient/customer need a PayPal account?
No, they do not. Even though payments will be billed through PayPal, they do not need an account with them. They can pay with their credit or debit card without opening their own account with PayPal.
Depending on their location, during the initial payment processing PayPal may offer them an opportunity to open an account with them. They can simply decline their offer and carry on with the payment processing.
What is an SMS text messaging gateway?
An SMS text messaging gateway is like a bridge that connects different kinds of technology so that text messages can be sent and received. It helps businesses, individuals, and websites send text messages to a specific person or lots of people at once, like for marketing or alerts and notifications. The main benefit is that it makes sending messages fast, easy, and reliable, reaching people wherever they are, quickly and efficiently.
We partner with a gateway called Vonage (formerly Nexmo), one of the most experienced and reliable gateways in the industry. Through them, an SMS text can be sent to a location in the USA for $0.0077. You can find charges for other countries by visiting https://www.vonage.com/communications-apis/sms/pricing/
Is my sensitive information secure?
Yes, absolutely. We will send you a specially-encrypted request to share your login details easily and securely through blockchain encryption. Simply type in the information and it will be immediately end-to-end encrypted and conveyed to us through a secure blockchain network we belong to.